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Archive for December, 2017

Beware of these gift cards from U.S. Bank National Association

Saturday, December 23rd, 2017

I recommend not using Gift Card’s that are issued by U.S. Bank National Association, unless you want to go through allot of drama, this happened one time in 2016, then it happened again at Christmas time again in 2017. Basically my kids got gift cards from their Grandfather. They went online and registered them on the web site. It showed that the cards were registered and the balance was there, but when they went to use them at the store they were declined.
I called customer support and they said they were having computer issues with registering cards, the same line they said a year before and then ask for my name, address, email and phone number to register the cards, then at the end of the conversation they asked if I would agree to their telemarketers contacting me!
So basically they sell you a gift card and purposely make them not work, to force you to call and give them your information so they can sell your information to telemarketers. Sounds like a class action lawsuit to me. Also sounds like a company I never want to deal with again.
There customer support number is 1-888-853-9536 and the website of this company is. https://www.prepaidgiftbalance.com I would suggest not using them and locating a different gift card company.